Shipping:
$7.50 in the US by USPS Priority
(Free on orders over $150)
$12.50 Canada by USPS
(Free on orders over $150)
$14.00 international
**Some international destinations have a higher or lower shipping cost, I.E. Australia, and this cost change will be reflected on the invoice]
** When ordering large items, such as models, an additional charge may be requested.
** Gorillabobs also reserves the right to ship via UPS Ground for large and/or heavy items
that cannot be shipped economically though USPS.
Return Policy:
GorillaBobs R/C is committed to customer satisfaction. Returns are permitted under the following conditions.
No returns will be accepted without Prior Authorization and an accompanying RMA #. Return Authorization may be requested 10 days from the invoice date. All products must be received by our Returns Department within 10 days of receipt of your Return Authorization. Items received after 10 days will be refused.
PLEASE NOTE: When returning product, use of a trackable shipping method is highly recommended.
Replacement product orders will not be shipped until the original item is received and inspected. Once the item has been confirmed defective, the replacement will be shipped. If the defective item is being returned for credit, the credit will not be issued until the item has been inspected and confirmed defective. We can however, ship new product with a secure payment and issue credit once the returned product has been processed.
Returns for Refund:
Unopened Product: If the supplied factory seal is intact, you may return an unopened product for exchange or refund within 10 days of your invoice date, subject to a minimum 10% restocking fee, and prior authorizaion.
Shipping & Handling:
Shipping and handling charges are not refundable.
The customer is responsible for shipping charges and insurance on all return shipments.
Any deviation from the return process outlined above will result in a delay of your refund, and possibly a refusal of your return.
Please direct all returns to this address:
GorillaBobs R/C
Attention: Robert Beatty
1253
Verano Dr.
Bullhead City, AZ 86442
PH#: 928-234-3846 |
